Original topic:

battery

(Topic created on: 11-04-2019 05:26 PM)
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chai123
Active Level 3
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Galaxy On
My mobile Samsung On5 pro takes 4-5 hours for charging. Its battery life also very less and drains very fast. Plz give any update regarding battery life and battery charging.
3 Comments
narcotix
Active Level 7
Galaxy On
bhai check If you are using the original charger and cable . if the original charger and cable is used then the cable or the connection of the USB charging port can be loosed check and tell me so I can advise further
chai123
Active Level 3
Galaxy On
ok
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Samsung_Support3
Moderator
Moderator
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Galaxy On

Hi there,

 

To resolve the issue please follow the troubleshooting steps provided in the given link: http://www.samsung.com/in/support/skp/faq/1101689

We can guide you further if the issue persists after performing the specified steps. 

 

Regards,

Team Samsung Members

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