Original topic:

Wifi calling is not working ??

(Topic created on: 12-10-2024 12:53 PM)
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Krishanmurariji
Beginner Level 4
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Galaxy On
Even i have wifi connected but I won't able to call someone and my wifi calling is enable but and prefered network is wifi but when I call someone it's show mobile network not avilable I am using s24 samsung,

May be I am not getting it how to use help me 
1 Comment
cs_member8
Moderator
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Galaxy On

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● For Wi-Fi calling you must have the following requirements.

1. Access to a Wi-Fi router with a high-speed internet connection (Any ISP Router)
2. Wi-Fi calling enabled smartphone.
3. The latest software needs to be updated.
4. The Wi-Fi calling switch should be on.
5. You should use Airtel 4G SIM (VoLTE Support) Or RJIO SIM Card + VOWIFI should be enabled for the user by the operator end as well. For a seamless experience, You should keep both VoLTE and Wi-Fi calling switched on.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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