Guys on my On5 pro my mobile is not being shown in my laptop when connected. it just charges but doesn't show my mobile. I have tried everything & there is no problem with cable or laptop. When i connect even it doesn't show the option Of USB charging in notification bar. pls help to solve this
Thanks for being with Samsung and sharing your concern. We would request you to install the USB drivers in your PC and then check the issue again. You can find the USB drivers at the link http://www.samsung.com/in/support/model/GT-I9100RWAINU If the issue still persists, We would request you to try out different PC and USB cables as well. Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
