Resolved! Solved

Original topic:

Software Problem

(Topic created on: 05-01-2020 06:57 PM)
418 Views
BDSAMSUNG
Active Level 4
Options
Galaxy On
On7 prime 

How to solve this problem manually!

   
Anyone known this Solution?

Customers service point is Off because Corona virus.   
 
Please help me?

image


8 Comments
AbhishekPriya
Active Level 8
Galaxy On
Best option for u just do hard reset to your device
BDSAMSUNG
Active Level 4
Galaxy On
I do but not solve.
0 Likes
Solution
tillu11
Active Level 6
Galaxy On
Please go to customer care service center
0 Likes
Galaxy On
For Software, can you please elaborate what is it particullary saying about problem?


For network:
goto settings>connections>mobile network>network operator> and do manual or auto search.
or
goto settings>connections>mobile network>Access Point Name>select one with wriiten "(service operator name)Internet".
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BDSAMSUNG
Active Level 4
Galaxy On
I don’t' Know about software problem.
0 Likes
hedgehog
Expert Level 5
Galaxy On
do a network reset in settings and then backup data
shut down phone
press vol up +power button till samsung logo appears android recovery screen will appear scroll to wipe data factory reset from there
it should solve the issue
if not then it's probably a hardware issueand needs to go to service center
when did this problem start I mean after any update or just like that
check in safe mode if this problem is there 👍
0 Likes
Meermd29iman
Active Level 3
Galaxy On

Please go Service center

BDSAMSUNG
Active Level 4
Galaxy On
Thanks
0 Likes