Samsung keyboard

[Paschal]

Hi Samsung,

Why Samsung galaxy On NXT device isn't compatible with the Samsung keyboard anymore and not able to update from the Store? They keyboard is very laggy and buggy which is not very smooth and key sizes are too compact for my finger to tap them.

[Mothana1]

I don't even have the app it was deleted idk how and bcz of that my keyboard now isn't working 

[Samsung_Support3]

Hi there,

Please follow the below mentioned steps to resolve the issue:

> Check the availability of the software update in the device and update the device software

> If still issue not resolved, 

kindly send us the error log files using Samsung member application by following below mentioned path-

Open Samsung member app>click on “+“icon>send feedback>Error reports>attach log file.

Note: For better assistance, please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Regards,

Samsung Members Team