NARASIMMA
Beginner Level 2
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07-27-2018 04:31 PM in
Galaxy On
Fingerprint scanner is not work in Power Saver mode. why?. , Is there any possible way for increasing speaker volume bcz the ringtone volume is too low for me to hear.
2 Comments
admin_
Expert Level 5
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07-29-2018 03:51 PM in
Galaxy On
Thanks for being with Samsung and sharing your concern. We would like to inform you that Fingerprint sensor does not work in Power Saving Mode. for the volume issue, we would like to offer some troubleshooting steps to overcome the issue:
1) Navigate to Settings >> Apps >> Tap on More >> Reset App Preferences.
2) Check the issue in Safe Mode.
3) Keep updating the device via FOTA or Smart Switch.
4) Take full data backup and reset the device.
Be sure to hit ♡ when you find an answer that works for> you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
1) Navigate to Settings >> Apps >> Tap on More >> Reset App Preferences.
2) Check the issue in Safe Mode.
3) Keep updating the device via FOTA or Smart Switch.
4) Take full data backup and reset the device.
Be sure to hit ♡ when you find an answer that works for> you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
NARASIMMA
Beginner Level 2
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08-03-2018 09:45 AM in
Galaxy On
I can't able to connect my Bluetooth headset by using this mobile. While scanning I receive message as "No Bluetooth device available". But it works on other devices.