Original topic:

Problem

(Topic created on: 07-27-2018 04:31 PM)
247 Views
NARASIMMA
Beginner Level 2
Options
Galaxy On
Fingerprint scanner is not work in Power Saver mode. why?. , Is there any possible way for increasing speaker volume bcz the ringtone volume is too low for me to hear.
0 Likes
2 Comments
admin_
Expert Level 5
Galaxy On
Thanks for being with Samsung and sharing your concern. We would like to inform you that Fingerprint sensor does not work in Power Saving Mode. for the volume issue, we would like to offer some troubleshooting steps to overcome the issue:
1) Navigate to Settings >> Apps >> Tap on More >> Reset App Preferences.
2) Check the issue in Safe Mode.
3) Keep updating the device via FOTA or Smart Switch.
4) Take full data backup and reset the device.
Be sure to hit ♡ when you find an answer that works for> you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
0 Likes
NARASIMMA
Beginner Level 2
Galaxy On
I can't able to connect my Bluetooth headset by using this mobile. While scanning I receive message as "No Bluetooth device available". But it works on other devices.
0 Likes