kg1111
Active Level 1
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08-27-2019 09:49 AM in
Galaxy On
Hay guys I face two problems in my device. I want to know anyone also face same problems or not.
Should I call for help to Samsung support team?
Problem 1.
Some times my on8 freezes. Yesterday I opened Amazon app and tap on search bar to write something. But can't see any single alphabet in search box and waiting for response maybe I tap buttons too fast. Also when nothing happens I just tap back button so many times nothing happens again. I press power button 2 or 3 times now my on8 in working.
Problem 2.
App close problem. I play lots of YouTube videos.
During the YouTube video playing I just tap on Home button to exit from YouTube and open another app but even I am at home screen Video is not stopping. I can hear voice of that video mean video is still running in background. I have to free YouTube app from recent to solve the problem. This problem I face to many times.
3 Comments
KevinJacobBiju
Active Level 9
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08-27-2019 09:54 AM in
Galaxy On
Restart the phone
Check for new updates
If don't work get to nearest Samsung Mobile Care or Call the support team
Check for new updates
If don't work get to nearest Samsung Mobile Care or Call the support team
Ab1196
Active Level 10
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08-27-2019 02:15 PM in
Galaxy On
try resetting your device but before check your apps whether they r latest or not & by wiping their data clear & if still issue arises go for hard reset
anishasingh
Active Level 4
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09-01-2019 07:56 AM in
Galaxy OnRestart the phone
