Original topic:

Network Issue on Samsung Galaxy on5 pro

(Topic created on: 10-10-2017 07:27 PM)
1696 Views
Deepunited
Active Level 1
Options
Galaxy On
Sir,
i am getting netowor issue in my Phone
problem is Network os good but the internet comnectivity signal is too poor. As i am getting the sending data but not getting the receiving dada.
please help
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2 Comments
admin_
Expert Level 5
Galaxy On
"Thanks for being with Samsung and for sharing your.
Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors. We would like to suggest you kindly follow the below mention steps to overcome the Issue:-
1) Ensure that network frequency of your device should be selected on Auto-mode.
Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
2) Search for the Network Manually as follows:
Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.
3) You may check by exchanging the SIM in SIM slots.
4) Insert different SIM card in your mobile and check if the issue is resolved or not.
If still issue persists then we would suggest you to once contact with your service provider.
"
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Siv99
Beginner Level 2
Galaxy On
I have followed the steps which you guys are suggested,But the issue Haven't Fixed..Please kindly let me know the process to fix the issue..Because of this issue am getting suffered..Thank You..
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