Original topic:

Minor performance issues in the new update of samsung on nxt

(Topic created on: 10-16-2018 04:59 PM)
451 Views
rushi667
Active Level 1
Options
Galaxy On
I am glad that samsung brought oreo update for this device as promised. Hats off for that samsung! But i wanna share some problems to samsung guys as they can look into it and bring some performance stability/optimisation updates.
As i updated to oreo today i observed some noticable lags while using the device.. especially when i call someone and call ends.

cd31273e-a376-47ed-a9bb-a40b8d28b2d4.jpg

I hope samsung puts some light and responds on this issue by giving us overall performance stability updates.

Thanks for reading😁
7 Comments
Nishitkohli
Expert Level 5
Galaxy On
oreo loved it😍😍
Salam83
Active Level 7
Galaxy On
I am still waiting for Oreo
YRSS
Expert Level 5
Galaxy On
👍👍👍
Anonymous
Not applicable
Galaxy On
congrats
0 Likes
Eahsaan
Active Level 7
Galaxy On
Selfie focus is not good
0 Likes
ipg
Active Level 7
Galaxy On
ya
0 Likes
admin_
Expert Level 5
Galaxy On
Thank you for being a part of Samsung community. We apologize for the inconvenience you are facing in the device after the update. We would like to suggest you kindly follow the below mention steps to overcome the Issue:

- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Show system app >> Phone app >> Storage >> Clear data.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
- If still issue persists, the relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/