Sammyrocks1
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02-01-2018 07:35 PM in
Galaxy On
i have galaxy on5 and its updated to 7.1.1 nougat and Samsung experience ui but the camera is not having live stickers. i want the social camera feature in my phone also because of the stickers pls Samsung help me. Whenever a call comes there is a slight delay in opening the call screen when i accept a call then it take atleat 4 to 5 seconds to open the call screen. Hopefully Samsung will FIX THESE....
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admin_
Expert Level 5
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02-02-2018 04:10 PM in
Galaxy On
Thank you for being with Samsung and sharing your concern. We have noted down your feedback. Any update in this regard will be conveyed to you through various means of communication. We highly appreciate your suggestion as it will assist us in becoming better at what we do. We would like to inform you that please follow the steps below:-
* Navigate to apps >> Settings >> Applications >> tap on three dots right on top >> Reset app preferences.
* Run your device in safe mode.
* Reset your device after taking the complete backup of your device.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
* Navigate to apps >> Settings >> Applications >> tap on three dots right on top >> Reset app preferences.
* Run your device in safe mode.
* Reset your device after taking the complete backup of your device.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
