J7/OnMax Battery issue after Oreo update?

[Ash6]

Hello, 

Is anyone using J7 or OnMax facing quick battery draining issue after the Android Oreo update?

[nanu1978]

everyone has battery, camera issue

[Ash6]

I don't have camera issue. only battery drain.

[madhutabA8]

yes

[madhutabA8]

battery, apps are not properly.

[admin_]

Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[sai7]

battery and log writer

[Ash6]

Logs were submitted even before posting the issue here, but no response so far.

[Ash6]

Since this is a battery draining issue, a video showing the same sounds irrelevant.

[sumits]

Smart view also not working properly.after connect tv smart view automatically disconnected,mobile getting hang or mobile get restarted..

[Ash6]

**Update**

I visited Samsung service center today, and for my surprise, they DON'T HAVE A SOLUTION for this issue. they simply reinstalled the exact same Android version and expected it to solve, but sadly, as expected, it did not solve the problem. intact, it became worse, now the battery drains quicker than before: approx 1% every 10 minutes. Looks like Samsung did this deliberately did this to make everyone buy the New Galaxy M20.

Pathetic Samsung, pathetic.