Hey there, I was recently experiencing some errors in the software of the device so I decided to reinstall the firmware officially using Samsung's Smart Switch. It asked for Model No. (entered : SM-G610F), after that it asked for S/N (entered the no. printed on the back labelled as 'S/N').
But, after entering S/N it showed an error (check the Model No. & S/N).
I don't want to use Odin as it adds up to the flash counter (some other issues too).
Please help me to reinstall the firmware OFFICIALLY.
Thanks for being with Samsung and for sharing your concern. Kindly check given below procedure for updating device through Samsung Smart Switch at Home. Requirements:- • High speed internet connection (minimum 2 MBPS) • Handset’s battery should be fully charged. • Continuous Power backup (in case of power failure, handset might be crashed) Step 1 Install the updated version of Samsung Smart Switch in your PC/Laptop. The same can be downloaded from the link given below- http://www.samsung.com/in/support/smartswitch/ Step 2 After installation of smart switch on PC/Laptop, connect your handset via USB cable with PC/Laptop. Step 3 Notification will appear in Samsung smart switch window if the updates are available for respective devices. Points to remember:- 1. Do not disconnect the handset during firmware updation. 2. Please ensure that power supply and internet connection don’t get interrupted. 3. This process might take 30 – 45 minutes approximately depending upon the internet speed.
