Thanks for being with Samsung and for sharing your concern. We would like to tell you please check whether the router with which your device is connected has a stable network strength. Also would suggest you to please reconnect after tap on forgot connection.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
