Original topic:

Couldn't delete photos in gallery

(Topic created on: 01-29-2018 02:32 AM)
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Sajidh15kareem
Active Level 4
Options
Galaxy On
Hi guys, I'm using a galaxy on5 pro device and the problem is that I couldn't delete any photos from the gallery. Whenever I select a particular photo or a group of photos and tap on delete it asks me for a confirmation and after tapping on yes the photos and videos remains as it is without disappearing. Any help would be appreciated.
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4 Comments
Krushreddy
Active Level 1
Galaxy On
Hi, this is because of the synchronization. Please follow the following steps.
-Open Gallery
-Tap side button for gallery settings
-Off Samsung cloud
Note: if you delete photos from Samsung cloud then you can find it in cloud recycle bin. but if you delete it from bin then you can't restore those. Hope it helps you.
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Galaxy On
Thanks dude it worked.
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s01gautam
Active Level 6
Galaxy On
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admin_
Expert Level 5
Galaxy On
Thank you for sharing your concern. The relevant department may serve you better/speedily, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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