wifi calling not working on One UI 2.5

[SandeepJ27]

After OS upgradation to One UI 2.5. Wifi calling not at all working. It used to work very well on One UI previous version before upgrade to 2.5. I have tried network reset, re-install SIM cards, phone restart etc but none of them worked.

Any suggestions or help please.

[cs-member13]

Dear Samsung Member,

Greetings From Samsung Customer Support!

To use the feature of Wi-Fi calling in your device kindly go through some of the basic steps:-

1. Connect your phone to WiFi.
2. From the home screen, tap Phone.
3. Tap More in the top right corner.
4. Tap Settings.
5. Scroll down to the Wi-Fi calling switch and toggle it On.

After performing above steps If the issue still persist kindly send us the screenshot, videos and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application:- Samsung member application > Click on get help > Send feedback > Error report, so that we can help you out to solve the issue.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[SandeepJ27]

Followed above steps but no luck. Sent feedback and error report.

[SandeepJ27]

Sent feedback. Request was closed by asking me to perform above steps. I have no clue what's wrong with #samsung. Please try to fix this bug.

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you to contact to your network service provider.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[kapilmalik]

you are right. phone has developed issues for WiFi calling after UI 2.5 update

[kapilmalik]

my phone also developed similar issues

[baua12345]

I have 2.0

[svsuryaaa]

wifi calling stopped working after upgrade to 2.5 One UI , any suggestion when it will get resolved ?

[K4ATR]

wifi calling is gone note 9 ui 2.5