volte calls do not work on note 5 dual sim

[DebuDutta]

galaxy note 5 dual sim purchased in India. After Nougat update , cannot make calls using Jio sim when Wifi is on. When Wifi is off, we can make calls. VoLTE icon is shown always. I tried Jio sim in both the slots - same problem.

[DebuDutta]

thanks. it is a Jio SIM voice call, not wifi calling.

[DebuDutta]

thanks a lot rahul ... it works now. This post is closed from my side.

[ashishsingh]

I have WiFi calling enabled and I can call any number. I know WiFi calling is not launched in India, but it doesn't stop me from using VoLTE

[admin_]

Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).