Active Level 1

Why my phone is getting hotter please solve it and drain battery too fast Please update my phone in android 11
4 Comments
Active Level 1
jio701
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Active Level 4
RESTART YOUR PHONE AND SEE WHAT HAPPENS.
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Active Level 4
TAKE YOUR PHONE TO A AUTHORIZED SERVICE CENTER AND CHECK YOUR PHONE.
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Active Level 9

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve "heating" issue kindly follow the given link:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

 

And to resolve "Battery drainage" issue kindly follow the given link:
http://www.samsung.com/in/support/skp/faq/1101689

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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