Pieter77
Active Level 2
Hi Pieter here I'm 1 of the loyal customer of samsung and hade all the galaxy S rage phones 1 after the other and now the note 20 but will think twice about buying another samsung device... And sorry to say but the emails tellus@samsung.com verify@samsung.com zaestore@samsung.com cpgs@samsung.com and the personal emails and phone numbers will get nobody nowhere !!!! The only thing that they ask is to send all the proof en documents and tv License and and and.... Then you waste your money and time toe give "them" what thy want over and over just so that they can tell you would get the PROMOTION UV sanitizer coz the promotion is over but my Note 20 was bought the 28-08-2020 Then for the promised hd tv deal that i qualified for (as per email) they actually sends me a email stating im fraudulent..... and wanted me to send all my stuff again within 7 days and it took me 1 day to reply with all my stuff AGAIN and then no reply from samsung... ...
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Maps_sam07
Moderator
Moderator

Hi  Pieter77 

 

Thank you for bringing this to our attention, we apologise for the inconvenience caused. Your previous emails sent to the address above have been received and escalated to the relevant department along with this message. 

 

We will resolve this soon and provide feedback regarding your claims.

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Maps_sam07
Moderator
Moderator

Hi  Pieter77 

 

Thank you for bringing this to our attention, we apologise for the inconvenience caused. Your previous emails sent to the address above have been received and escalated to the relevant department along with this message. 

 

We will resolve this soon and provide feedback regarding your claims.

View solution in original post

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