unable to connect spen

[Ari0070]

I don't understand the reason behind after august update spen repeatedly disconnected and now unable to connect. Can anybody help 

[vigu]

good thing I didn't update

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

In order to connect your "S-Pen" in your device, kindly go through below given step:

>> Insert the S Pen into the slot to start the connection >> Open the notification panel by sliding down from the top of the device >> Expand the options in the notification panel >> Slide the notification panel to the left >> Tap S Pen remote >>Tap it again to reactivate it.

And you can also "reset the s-pen" to resolve the issue:

>>Long press the S Pen remote icon >> The S Pen remote settings screen will automatically open >> Tap the More option icon >> Tap Reset S Pen.

If the issue still persist, we request you kindly visit the service center as your device needs physical inspection. To check for the nearest Samsung service center kindly click on the link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support