Original topic:

slow charge

(Topic created on: 12-19-2018 04:58 PM)
317 Views
subra13
Active Level 1
Options
Galaxy Note
After latest update my note 8 charging very slow. 
7 Comments
aaditya
Active Level 7
Galaxy Note
kindly update the software
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subra13
Active Level 1
Galaxy Note
security patch level: December 1 2018
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sudesh29
Active Level 10
Galaxy Note
try changing cable or try charging on flightmode
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subra13
Active Level 1
Galaxy Note
tried same problem
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subra13
Active Level 1
Galaxy Note
I am facing this issue after update
0 Likes
Nicknak_
Active Level 8
Galaxy Note
I think u should update or reboot once..
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admin_
Expert Level 5
Galaxy Note
Thank you for being a part of Samsung community. We apologize for the inconvenience you are facing in the device after the update. We would like to inform you that this handset is enriched with the best available features. Kindly follow the below mentioned steps to overcome the issue:
1) We recommend you to charge your handset with original wall charger that came with your handset sales pack.
2) Check whether UPS (Ultra Power Saving) mode or PS(Power saving) mode is activated (if yes Deactivate it during charging).
3) Kindly clean the charging point of your charger and battery with a dry and soft cotton cloth to remove unwanted accumulated dust/waste material.
4) Kindly follow the standard charging procedure (Charge your device for 150 minutes on switch off mode).


If issue still persists, KIndly provide logs/video within 15 minutes of issue occurrence by registering this feedback via Samsung member application i.e. Samsung member BETA app> BETA feedback>Sendfeedback>Error report>Collect log files>attach.
Be sure to hit ? when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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