Original topic:

sim not allowed?

(Topic created on: 09-02-2018 09:47 AM)
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dj
Active Level 4
Options
Galaxy Note
I'm getting an arrow on my note 8 on top left a smallico it says SIM NO ALLOWED an mm on top with a caution symbol
2 Comments
admin_
Expert Level 5
Galaxy Note
We do regret for the inconvenience caused. The error you are getting may be due to the software or SIM card issue. We would like to inform you to follow the steps below to resolve your concern:-

- Check by using any other SIM card.
- Ensure that network frequency of your device should be selected on Auto-mode.
- Kindly go to settings >> General management >> Reset >> Reset network settings.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
- If still issue persists, the relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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dj
Active Level 4
Galaxy Note
I just changed my sim... and that was it!
thanks nways~
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