Original topic:

screen problem

(Topic created on: 03-06-2020 11:11 PM)
483 Views
Vicky100ni
Active Level 3
Options
Galaxy Note
 I use note 9 I'm getting this weird problem related to screen on and off Once i get a call and the sensor is on which turns off the screen and i move the phone far from my ears the screen turns greenesh and the weird thing is if i use always on display and on my display it works all fi
ne

image


10 Comments
Dilli
Expert Level 5
Galaxy Note
First take your backup and reset your phone. If it still shows green get your display checked at service center. I think your display has an issue.
0 Likes
Roger01
Active Level 5
Galaxy Note
blacks looks pixelated?
0 Likes
JARVISRishabH
Expert Level 2
Galaxy Note
go to service center I think display combo damage...
0 Likes
Subbiee
Active Level 7
Galaxy Note
Darn. If even flagship devices suffer from such weird issues, why should we bother spending so much $$$ on those
0 Likes
Galaxy Note

Hi there,

 

Please perform the following steps to resolve the issue:

1- Check the mentioned issue in safe mode.

If issue still exists, we would request you to kindly visit the nearby Samsung service center. After physically examine your device, service center personnel will provide you the further resolution.
For address details of Samsung Service centers follow the link mentioned below-
http://www.samsung.com/in/support/servicelocation/

 

Regards,

Team Samsung Members

 

 

 

 

 

 

0 Likes
Vicky100ni
Active Level 3
Galaxy Note
sir, they are saying for screen replacement, and screen charge is 17000 rupees, However, how can the screen go bad without falling or without pressure.
0 Likes
srinivasnani
Active Level 5
Galaxy Note
same issue from morning suddenly my phone screen also getting problem
0 Likes
Anonymous
Not applicable
Galaxy Note
0 Likes
Vicky100ni
Active Level 3
Galaxy Note
done