Original topic:

screen Tint,discolouration

(Topic created on: 10-02-2020 06:27 PM)
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krishna7758
Active Level 2
Options
Galaxy Note
When samsung is going to fix screen tint,screen discolouration. Its has been 4 months....for flagship phone facing  screen pblms may downs company reputation...
6 Comments
Dilli
Expert Level 5
Galaxy Note
They are not interested in fixing it. Rather they want you to replace the display. Samsung has lost it 🤔🤔
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krishna7758
Active Level 2
Galaxy Note
it will cost around 22k and buy adding 12k to 22k we can get iphone XR...
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Anonymous
Not applicable
Galaxy Note
issue in Galaxy A71 also
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shyamsai
Active Level 1
Galaxy Note
bro I request samsung to take an action ..otherwise we have to take this issue very high.. first u won't repair the problem and then if we want to change the careen than it is 20k who is gonna pay that much for u
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krishna7758
Active Level 2
Galaxy Note
bro they r not responding, better to buy new phone
cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. Hope your issue got resolved if not then to resolve the issue kindly follow the given below steps:-


1. Display brightness level:- Kindly set the device display brightness in auto mode (If available).
Steps to adjust brightness in auto mode: Swipe down on the home screen to open notification panel>Turn on Auto brightness. 


2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).


If the issue still persist, kindly register your concern in Samsung Members app along with screenshots, short videos and error log file(Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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