samsung music player bug

[iamsumitbairagi]

Music player auto stop after a while in my galaxy Note 9. Please do comment if someone also facing this problem..

[sunjay98]

remove it from sleeping apps

[iamsumitbairagi]

app is not on sleep mode.. i allready checked this..

[_007]

Clear the data of Music app and then check.

[Sidhabhi]

Please, clear cache/data of Samsung music player
or
check if Samsung music update is available or not
or
perform normal phone reset settings
settings>general management>select reset>click on reset settings
or
perform reset apps prefrences
settings>applications>click at 3 dots>select reset apps prefrences
or
check background data activity of Samsung music app

[Samsung_Support2]

Hi there,

To resolve the issue please follow the below mentioned steps:

>Go to Setting > Apps >Samsung music player > Storage > Clear Data > Delete > tap on Back key > Force Stop.

>Go to setting > Apps > tap on three dots > do ‘Reset app preference’.

>You can also check by updating the application via app store/Google play store.

>Open Setting > General Management > Reset > Reset Setting.

For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,
Team Samsung Members