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07-13-2021 09:09 PM in
Galaxy NoteI am unable to open pdf and documents files from Dual Whatsapp. And also the downloaded file not appearing in file folder. And after some days the old document and pdf files are not forwarding to other contacts....
I also reset my dual whatsapp account...and then also it didn't changed yet ...same problem
As I am using samsung galaxy note10
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07-13-2021 09:19 PM in
Galaxy NoteYou can also update it's software
You can update Whatsapp
You have to check your storage
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07-13-2021 09:22 PM in
Galaxy Note- Mark as New
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07-14-2021 10:14 AM in
Galaxy NoteTake a backup of your chats and files in gdrive, install WhatsApp Business from the play store, register your number and disable dual whatsapp.
Let me know if you face any problem.
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07-14-2021 09:39 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support