Original topic:

note8 freezing

(Topic created on: 01-02-2018 10:28 PM)
453 Views
vz
Beginner Level 2
Options
Galaxy Note
note8 freezing when some application try to open its horrible experience
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8 Comments
hutch
Active Level 1
Galaxy Note
I am also faced this problem ( freezing). I am upgraded to s8 to note8, s8 performance is well. note 8 performance is very poor. I think I am wasted my money by this upgraded..
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hutch
Active Level 1
Galaxy Note
heating problem also there Samsung note8
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Lauki
Active Level 10
Galaxy Note
Freezing on use of certain applications such as Phone dialer, Microsoft excel files etc...Frustrating experience and Samsung pays no attention in India
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RaKiGa
Beginner Level 4
Galaxy Note
note8 : same issue with my note.. specifically while using Instagram.
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SanjuIndia
Active Level 7
Galaxy Note
Dear Samsung team...pay attention
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admin_
Expert Level 5
Galaxy Note
Thanks for Being a part of Samsung community. We would like to inform you Kindly follow the steps below to resolve your concern :-
1) Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
2) Please run your device in safe mode.
3) Please do reset your device on factory mode after taking the data backup Via Smart switch.

If still issue persist, the relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
Be sure to hit ♡ when you find an answer that works for you.
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Lauki
Active Level 10
Galaxy Note
No wonders a standard reply. Tried everything...problems still persist wherein you need to fix this via upcoming updates.
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singhbalwant
Active Level 1
Galaxy Note
i upgraded from s8+ to note 8 but the situation is pretty poor device always freezes n restarts frequently
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