note 8 underwater issue

[aarav2127]

I have using my note 8 since it launched and i brougt i am very big fan of note series i am disappointed by the thing tht when ever my note 8 get into the water or i try to click photo under-water its restart again and again i want to knw is it software issues or hardware or i have to live with tht shame.. really its very much irritating if note 8 Is certified with IP68 thn it shouldn't get restart problem any how geting contact with water.... i want reply as soon as possible on this

[kannanPS]

bring it into Service centre

[AbhijithSB]

IP68 doesn't mean that you can use the phone underwater.

[aarav2127]

yes its mean tht in 1.5 meters depth i can use my phone for 1 hr without any problems tht what ip68 mean...!!!

[admin_]

Thanks for being with Samsung and sharing your concern. We would like to inform you that your device has been tested in a controlled environment and certified to be water and dust-resistant in specific situations (meets requirements of classification IP68 as described by the international standard IEC 60529-Degrees of Protection provided by Enclosures; test conditions: 15-35 °C, 86-106 kPa, fresh water, 1.5 metre, 30 minutes). Despite this classification, it is still possible for your device to be damaged in certain situations. If you are still facing the issue, kindly visit your nearby service center. You can find your nearest service center at the mentioned link http://www.samsung.com/in/support/service-center/ Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[aarav2127]

thank you for sloving my issue as it was gr8 service from Samsung they have changed the mother borad and sloved my problem without lossing my ip68 waterproofing

[Sanda18]

yeah bro my phone restart when i use underwater.

[aarav2127]

take it to service center its an hardware issue

[Sanda18]

thanks brother

[Sanda18]

bro how was your live focus in low light conditions?