note 8 sensors not working

[arunhari1981]

iris scanner and other sensors are not working..

[mk99]

i already experienced that after 2months of buying the device.take it to authorized service center.they said it is motherboard fault and we replaced it.as the device is still in warranty there will be no charges.it took 15 days in my area to get my phone repaired

[arunhari1981]

ohh god..such a bad phone?is it? should have opted forapple phone or even one plus six...

[roshan531]

same happend to me also take it to service center fr mother board replacement

[iShivaay]

How to test sensors

[vVARMA]

The probability of happening something like this very low. I'm sorry something like that happened to you, but on the bright side, you have a brand new one that will go a long way and consider that you just got an extended warranty, of sorts.

GL!

[arunhari1981]

how come??

[arunhari1981]

*#0*# ishivaay

[arunhari1981]

thanks all

[admin_]

We do apologize for the inconvenience caused. We would like to inform you kindly follow the steps below to resolve your concern:-

- Check software update via FOTA, Kies or SMART Tool.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
- If still issue persists, we would suggest you to visit nearby Samsung Service Centre in order to get your device physically inspected by the service engineer. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/