saireddyy
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03-03-2018 08:12 AM (Last edited 03-15-2019 06:10 PM ) in
Galaxy Note
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vPull
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03-03-2018 09:56 PM in
Galaxy Note
try clearing the data of samsung music app by going to settings..
admin_
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03-04-2018 07:34 PM in
Galaxy Note
Thanks for being a part of Samsung community. We would like to inform you kindly follow the steps below to resolve your concern:-
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Navigate to apps >> Settings >> Apps >> Samsung music >> Storage >> Clear cache and Force stop.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Navigate to apps >> Settings >> Apps >> Samsung music >> Storage >> Clear cache and Force stop.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/