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Original topic:

note 20 ultra dropping calls

(Topic created on: 10-26-2023 08:40 AM)
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Makeson
Active Level 1
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Galaxy Note
Hi, has anyone experienced calls being dropped with their new note 20 ultra, it has become a natural occurrence that I sometimes have to phone back 2 or 3 times because of it. It sometimes also has alot of interference during the calls. I blamed others because I never thought that my new note would do this, but it is happening too much. 
13 Comments
Weave186
Beginner Level 2
Galaxy Note

My Note20 Ultra continues to drop calls. Did a factory reset and problem persists. SP states it the phone. They did all the checks on their end. Seems to be an issue. 

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AuRoN89
Beginner Level 2
Galaxy Note

I have exactly the same issue.

The provider TIM (Italy) keep saying that the issue is the phone.

This is start to be annoying now. i can barely reach 2 minutes of conversation.

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SJ2727
Beginner Level 2
Galaxy Note

Previous phones were moisture in the charging port 12 months old.  This new note didn't last 9 months.  I am getting tired of paying iPhone prices for $200 phones.

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BigBishop
Beginner Level 2
Galaxy Note

Just bought note 20 ultra 5g, same issue of dropping calls on some networks in my country, works well on other networks. I don't know if you're still facing same problem or if you still have the phone, maybe this will help another person. Download "Samsung band selection" from play store, launch it, select "LTE all" or "GSM all". Problem solved. 

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