note 10 stuck on andriod 9 and nov security update

[alisany]

note 10 plus stuck on andriod 9 and nov security update. any suggestions or help what should i do.

every other phone recived latest update. but mine one doesn't

[محمدرضوان]

from where did u bought it? box packed or used?

[محمدرضوان]

model number?

[DrShahid]

Check through smart switch