note 10 plus

[mhansari]

While updated the device to ui 2.1 battery back up failed now the battery drains very fast

[arunnechlani]

I was having similar issues did a hard reset now its back to normal

[Di22]

how to back up all data, before doing hard reset

[arunnechlani]

I just backed up everything on Samsung cloud and my photos and videos on Google photos. After hard reset restore everything