Original topic:

note 10 lite

(Topic created on: 03-18-2021 06:44 PM)
1806 Views
glenjag
Beginner Level 2
Options
Galaxy Note
Phone freezing after the last update ...hangs very often too 
6 Comments
Savannah
Active Level 9
Galaxy Note
same
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Ehsank
Expert Level 5
Galaxy Note
perform these below steps one by one and observe

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect with pc/laptop or type c earphone only for Android 11 )
...........OR.......
IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect with other mobile.

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.

(NOTE : Reset settings/ Reset App preferences, change all settings to default)
glenjag
Beginner Level 2
Galaxy Note
is this recommended by samsung ?
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savagearpit
Expert Level 2
Galaxy Note
it will solve some of your phone's issue
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Samsung_Support1
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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aeulraj
Beginner Level 2
Galaxy Note
Update then sim not showing
0 Likes