"Thank you for sharing your concern. Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors.
- Navigate to settings>>apps>>camera>>storage>>clear data and force stop. - Reset the Camera (From the Camera Setting) - Please run your device in safe mode. - Please do reset your device on factory mode after taking the data backup Via Smart switch.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/ Be sure to hit ♡ when you find an answer that works for you.
