Original topic:

is anyones note 10+ getting heat nowdays when running 2 - 3 apps

(Topic created on: 04-07-2020 06:58 PM)
742 Views
drshobs9
Active Level 5
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Galaxy Note
is anyone having same issue
27 Comments
drshobs9
Active Level 5
Galaxy Note
no one ui 2.1 is not to blame it was happening earlier also
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hedgehog
Expert Level 5
Galaxy Note
somewhere some setting or app is misbehaving
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drshobs9
Active Level 5
Galaxy Note
yeah i hope so its some app problem but 4 - 5 earlier it was not happening
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drshobs9
Active Level 5
Galaxy Note
will samsung realease a update to solve this problem
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hedgehog
Expert Level 5
Galaxy Note
maybe but tell me if u had this earlier like u say and one ui 2 or 2.1 isn't for blaming then why didn't you go to service center at least now you can try interactive checks on members app
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hedgehog
Expert Level 5
Galaxy Note
try safe mode once and see if this problem persists just try safe mode
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hedgehog
Expert Level 5
Galaxy Note
if I solved your problem accept as solution
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Samsung_Support3
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

Kindly follow the below steps in order to avoid overheating:

1: Turn off Wi-Fi, GPS, Bluetooth etc.
2: Decrease the screen brightness.
3: Close the background running apps.
4: Uninstall the unnecessary apps.

Please refer the given link to view troubleshooting steps that will help in resolving overheating issue: https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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