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04-22-2020 06:23 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
Kindly follow the below steps in order to avoid overheating:
1: Turn off Wi-Fi, GPS, Bluetooth etc.
2: Decrease the screen brightness.
3: Close the background running apps.
4: Uninstall the unnecessary apps.
Please refer the given link to view troubleshooting steps that will help in resolving overheating issue: https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support

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