Original topic:

instagram navigation bar error

(Topic created on: 10-22-2018 09:06 PM)
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miteshchawla
Active Level 1
Options
Galaxy Note
In Instagram, many errors are occurring when the navigation bar is turned of (the dot on the bottom left side of the screen).
Errors like The space between the chat pannel and the Keyboard.
b4c7d461-818d-4898-9dd9-8941de5035f0.jpg



As u can see in the attached video, while seeing the story, at the bottom, there is a glith, and it happens everytime i see someone's story in instagram.



I am using the latest version of insta and my phone is updated too, I recently had a reset to my phone so their must not be any jusk files..

Note 8 is a premium phone,  & i don't expect this kind of errors from this.
<script>LITHIUM.OoyalaPlayer.addVideo('https:\/\/player.ooyala.com\/static\/v4\/production\/', 'lia-vid-41bWs0aDE6BKr2-UUJGABr61pogj8Wumw320h240r382', '41bWs0aDE6BKr2-UUJGABr61pogj8Wum', {"pcode":"M3c20yOlc357mzwD2E8GjCDyQNI7","playerBrandingId":"ODI0MmQ3NjNhYWVjODliZTgzY2ZkMDdi","width":"320px","height":"240px"});</script>(view in My Videos)

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6 Comments
Galaxy Note
try to reinstall insta gram
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miteshchawla
Active Level 1
Galaxy Note
did it already.
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tej17
Active Level 6
Galaxy Note
I think it's due to some issue with Instagram as it is know to lack optimizations for a lot of phones. Probably raise a similar bug to Instagram and they might fix it in a future release
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miteshchawla
Active Level 1
Galaxy Note
where shd i officially raise it, so that i can get it fixed ??
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admin_
Expert Level 5
Galaxy Note
Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.
Eugene
Beginner Level 2
Galaxy Note
hi admin
why are you asking logs from everyone? I hope you got our point and also some logs from our side
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