miteshchawla
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10-22-2018 09:06 PM (Last edited 03-15-2019 05:53 PM ) in
Galaxy Note
In Instagram, many errors are occurring when the navigation bar is turned of (the dot on the bottom left side of the screen).
Errors like The space between the chat pannel and the Keyboard.

As u can see in the attached video, while seeing the story, at the bottom, there is a glith, and it happens everytime i see someone's story in instagram.
I am using the latest version of insta and my phone is updated too, I recently had a reset to my phone so their must not be any jusk files..
Note 8 is a premium phone, & i don't expect this kind of errors from this.
Errors like The space between the chat pannel and the Keyboard.
As u can see in the attached video, while seeing the story, at the bottom, there is a glith, and it happens everytime i see someone's story in instagram.
I am using the latest version of insta and my phone is updated too, I recently had a reset to my phone so their must not be any jusk files..
Note 8 is a premium phone, & i don't expect this kind of errors from this.
<script>LITHIUM.OoyalaPlayer.addVideo('https:\/\/player.ooyala.com\/static\/v4\/production\/', 'lia-vid-41bWs0aDE6BKr2-UUJGABr61pogj8Wumw320h240r382', '41bWs0aDE6BKr2-UUJGABr61pogj8Wum', {"pcode":"M3c20yOlc357mzwD2E8GjCDyQNI7","playerBrandingId":"ODI0MmQ3NjNhYWVjODliZTgzY2ZkMDdi","width":"320px","height":"240px"});</script>(view in My Videos)
6 Comments
Raviijangra
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10-22-2018 09:32 PM in
Galaxy Note
try to reinstall insta gram
miteshchawla
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10-22-2018 09:58 PM in
Galaxy Note
did it already.

tej17
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10-22-2018 11:28 PM in
Galaxy Note
I think it's due to some issue with Instagram as it is know to lack optimizations for a lot of phones. Probably raise a similar bug to Instagram and they might fix it in a future release
miteshchawla
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10-22-2018 11:51 PM in
Galaxy Note
where shd i officially raise it, so that i can get it fixed ??
admin_
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11-01-2018 06:00 PM in
Galaxy Note
Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

Eugene
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02-15-2019 06:59 PM in
Galaxy Note
hi admin
why are you asking logs from everyone? I hope you got our point and also some logs from our side
why are you asking logs from everyone? I hope you got our point and also some logs from our side
