Original topic:

gallery force close

(Topic created on: 06-26-2018 05:38 PM)
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vinayshah
Expert Level 1
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Galaxy Note
This weird thing has started happening lately in my NOTE8. I always had picture frame widget on my home screen but lately it resets itself to a default picture of its own. When I click on settings icon on it to select image folder(which is on the internal memory and not on the memory card), in the 1st attempt nothing happens and I get "gallery has stopped working, close app or send feedback".On 2nd attempt gallery opens, I select the folder and then again after some time it resets itself to a default picture. I got so tired, I removed it from my homescreen but I miss it badly. I hard reset the phone(it had become slow also) 2 days back and reinstalled picture frame from my galaxy app but same problem continues.
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admin_
Expert Level 5
Galaxy Note
We do apologize for the inconvenience caused. Please provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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