Original topic:

facing s pen detection problem in my note 10+

(Topic created on: 10-26-2020 10:24 AM)
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SattuSuresh
Beginner Level 3
Options
Galaxy Note
S pen detection problem 
5 Comments
Dilli
Expert Level 5
Galaxy Note
did you restart your phone and try
SattuSuresh
Beginner Level 3
Galaxy Note
yeah..i restarted phone and tried to connect but still it says Spen is disconnected
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Dilli
Expert Level 5
Galaxy Note
one last solution take your backup and reset phone to factory default.
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kmlknn
Active Level 3
Galaxy Note
yes.. for me also it happens...
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


Be assured, in order to connect your S Pen in your device kindly go through below given steps:-


1. Insert the S Pen into the slot to start the connection.
2. Open the notification panel by sliding down from the top of the device.
3. Expand the options in the notification panel.
4. Slide the notification panel to the left.
5. Tap S Pen remote.
6. Tap it again to reactivate it.


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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