device heating

[Notelovergarg]

Hello Note lovers

After latest update of games icon note 9 is getting too hot. Anybody else facing the same issue?

[Ařpît]

keep it in safe mode for a night..
if the problem continue try factory data reset...
if the it also not work then visit service centre post COVID-19....
TILL THEN STAY HOME STAY SAFE...

[Notelovergarg]

thank you and can you please tell me steps for safe mode??

[kaustubh10]

hold power button when power off option is there tap and hold it then you will get safe mode option

[Anonymous]

Hi please sign the petition for Note 9 series


https://www.change.org/p/change-org-to-get-what-we-deserve?utm_content=cl_sharecopy_21408286_en-GB%3...

[Samsung_Support4]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Apologies for the delay in response. However, understanding the criticality of the situation; we had to ensure the wellbeing and safety of our employees which led to the delay in response.

Hope your issue is resolved. In case the issue still persists please follow the below mentioned steps.

1. Turn off Bluetooth, Wi-Fi, mobile hotspot, NFC etc to do that please swipe down on the home screen to open notification panel> Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC etc, to turn off as It increases battery usage time.

2. Reduce display brightness level by swiping down on the home screen to open notification panel > Turn on Auto brightness option if available, it increases battery usage time.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support