Original topic:

camera losing focus

(Topic created on: 11-04-2017 08:23 AM)
453 Views
abhishek911
Active Level 1
Options
Galaxy Note
Hi anyone noticed problem with front camera losing focus when taking a group selfie.. It keeps on trying to focus multiple times and ends up blurring most people!!!

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5 Comments
rahulpuri
Active Level 4
Galaxy Note
cleaning the screen infront of the selfie camera just before taking pic might solve the issue
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TechnoMaster
Active Level 6
Galaxy Note
marathi ppls watch this 3 version https://youtu.be/lLxn3uqQSvg
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admin_
Expert Level 5
Galaxy Note
"Thank you for sharing your concern. Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors.

1) Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity)

2) Turn on the Auto Flash (If Available in the Device)

3) Reset the Camera (From the Camera Setting)

4) Software update via FOTA,Kies or SMART Tool

"
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ameya
Beginner Level 4
Galaxy Note
same problem with rear camera of my note 5 is unable to focus quickly & able to scan QR codes
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Galaxy Note
The Front camera of J7 pro always take out of focus pictures when try to take group selfies. The camera only focus the person who take the picture and rest of others are out of focused. This is due to the DEPTH OF THE FIELD setting of the front camera.
This is not the specific issue of my device. This problem persist in all J series smartphones of Samsung.
Please take this issue seriously. Lot of users are complaining. But still no positive response from Samsung. You can solve this problem in your next update.
Please help and take this issue seriously and hand over this concern to Your Top Authority.
Thank you.
Mob: 8893845319
Email: vineethkoshyjohn@gmail.com
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