Original topic:

c9 pro scrèen sleeps during the in call

(Topic created on: 05-02-2017 09:30 PM)
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shaik
Active Level 1
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Galaxy Note
I recently purchased a c9 pro the problem is whenever I dial a number the screen goes in sleep mode and when I try to end the call the screen is still in sleep mode.
during what's app audio when I try to listen the audio the screen goes to sleep and the sound played is from in call speaker which I normally cannot hear directly I have to keep the phone near to my ear.
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7 Comments
SomC9Pro
Active Level 7
Galaxy Note
r u using full edge to edge tempered glass?
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shaik
Active Level 1
Galaxy Note
yes
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SomC9Pro
Active Level 7
Galaxy Note
thats the problem bro...remove that full edge to edge temoered glass and use half tempered glass..ur prblm ll be solved ..guarranty
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shaik
Active Level 1
Galaxy Note
any issue with that but the what's app audio should be audible and it should not come from the in call speaker
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rakeshseh
Beginner Level 2
Galaxy Note
Nice
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admin_
Expert Level 5
Galaxy Note
Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create ->
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shaik
Active Level 1
Galaxy Note
C9 Pro doesn't meet any expectation its just heating like a heater when u use it for some time
camera doesnt operate in heat condition and during charger camera doesnt work
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