Original topic:

ads

(Topic created on: 08-08-2018 01:01 AM)
206 Views
Faxl
Active Level 3
Options
Galaxy Note
how to clear ads please say me
0 Likes
5 Comments
vVARMA
Active Level 5
Galaxy Note
Hi,
Please share more info on the problem.
Share screenshots of the problem if possible and I will try to help.
0 Likes
Galaxy Note
when the add showing then don't close the add click recent button and it will show add showing app and then u uninstall that app
0 Likes
Faxl
Active Level 3
Galaxy Note
and the ads are coming from the secure folder and the internet showing app is called samsung internet
0 Likes
rahulsinghal
Active Level 7
Galaxy Note
check new software update list
https://youtu.be/fN0YYsXU8m0
0 Likes
admin_
Expert Level 5
Galaxy Note
We do apologize for the inconvenience caused as you are getting ads on screen. We would like to inform you kindly follow the steps below to resolve your concern:-

- Google setting>ads>opt of personalization>off.
- Google>setting>ads> Google> web page open> Ads setting> off.
- Please run your device in safe mode. If the Ads disappear in safe mode then uninstall the third party applications.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/"
0 Likes