Original topic:

ad pop ups

(Topic created on: 11-07-2017 08:05 PM)
614 Views
honey999
Active Level 4
Options
Galaxy Note
spam ads open up very often in a browser or some other pop ups appear.
seems like it maybe due to some app I have installed.
how to fix it
It's very annoying
I have attached two screenshots for reference d0163d88-f37a-46a1-8f94-4e9e152e5a26.jpg
7f207524-1de1-4233-afbf-d8956c5cb24f.jpg
0 Likes
8 Comments
sunny4662
Active Level 7
Galaxy Note
thats your mistake
0 Likes
honey999
Active Level 4
Galaxy Note
That's not what I want for a solution
0 Likes
sunny4662
Active Level 7
Galaxy Note
you may have downloaded apps from google chrome
0 Likes
sunny4662
Active Level 7
Galaxy Note
now you need to format your phone
0 Likes
Devv_007
Expert Level 5
Galaxy Note
If you don't want to reset your phone then clear your browser app data and uninstall the updates and then reinstall the same.And then go to Device maintenance app and goto device security and then update it and tap the scan button. And hope this will resolve your issue.
honey999
Active Level 4
Galaxy Note
thnks, I m surely gonna try this
0 Likes
Anonymous
Not applicable
Galaxy Note
download an ad block extension for Samsung internet browser from the playstore.. e.g. adblock fast.. enable it and it should stop all these...
0 Likes
admin_
Expert Level 5
Galaxy Note
Thanks for being with Samsung and for sharing your concern. We would like to inform you that kindly follow given below step:-

Google setting>ads>opt of personalization>off.
Google>setting>ads> Google> web page open> Ads setting> off.
Kindly uninstall UC browser and third party audio/music player and video player (black color).
Uninstall third party file manger if any.
Kindly once check your device in safe mode.
0 Likes