Original topic:

Youtube launch problems

(Topic created on: 11-23-2017 08:49 AM)
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goutham200589
Beginner Level 2
Options
Galaxy Note
Youtube does not want to launch on Note 8. Just displays tge first screen with logo and does not open. i have to restart everytime to use the app. please help8f43fa44-21e7-48f7-a742-e2ffcba257b5.jpg
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10 Comments
basudeva
Active Level 1
Galaxy Note
no need to restart. reset ur mobile and a new google acount
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Anonymous
Not applicable
Galaxy Note
go to setting/apps, open YouTube app. in that you can find storage. open that and clear cache and data. and then try to open. if that doesn't work reply here.
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goutham200589
Beginner Level 2
Galaxy Note
doesn't work when I do this anymore
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basudeva
Active Level 1
Galaxy Note
yes u can try it also
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basudeva
Active Level 1
Galaxy Note
if update avail then update it
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basudeva
Active Level 1
Galaxy Note
another go to device mantenace then storage there clear all cache .
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Phoenix7
Active Level 7
Galaxy Note
settings-> app -> youtube -> storage -> clear data...
it will work
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admin_
Expert Level 5
Galaxy Note
Thanks for being with Samsung and sharing your concern. We would like to inform you that please follow the steps below to resolve the issue related to the Youtube:
Navigate to apps >> Apps >> Youtube >> Storage >> Clear data & Force stop >> Restart device. Be sure to hit ♡ when you find an answer that works for you.
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goutham200589
Beginner Level 2
Galaxy Note
restarting a note 8 takes about 120 to 150 seconds. Must i do it everytime?
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