Original topic:

Wipe cache Partition on note 20 ultra

(Topic created on: 05-22-2021 07:46 PM)
1092 Views
Shaurya7
Active Level 7
Options
Galaxy Note
I recently wanted to clear cache partition on my Note 20 Ultra. I tried to enter recovery mode but I was unable to, soon I saw on net that someone said to plug device in charger and try. Then I was getting message as error entering recovery.... pdp..... thing. Then someone said to try with plugin it in pc or laptop and it worked.

I want to know that is there a way to enter recovery mode without plugin and stuff, and also since when this things started and is it in all note devices or I am a in some special case.
13 Comments
Anonymous
Not applicable
Galaxy Note
Hmm..Noone can perform hard reset from recovery without plug-in
NoteFun
Active Level 7
Galaxy Note
Please use your earphone that came with the device and then use power+Volume down then you will be able to remove cache file.
0 Likes
Shaurya7
Active Level 7
Galaxy Note
Ok I'll try, thanks
0 Likes
cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes