1. Reboot Phone Like any other issue, the first step in preventing the Samsung Notes app from crashing is to restart the phone. Most of the times, this can fix the problem without using any of the methods mentioned below.
2. Update Samsung Notes App Usually, the Samsung Notes app stops working due to a recent software update. To fix this, you will need to update the Notes app.
You can use one of three ways to update the application.
Method 1: Update from Play Store Open Play Store on your Samsung phone and search for Samsung Notes. Tap the app and hit the Update button. You can also update directly from the Play Store link shared below.
Method 2: Update from Galaxy Store If you can’t find the Samsung Notes app in the Play Store, don’t worry. You can also update it from the Galaxy Store. Open the Galaxy Store app on your phone and tap the three-dot icon at the top. Select My Page.
Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.
Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app. Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.
If the issue still persists, kindly register your concern in the Samsung Members app (Samsung Members app > Get help > Feedback > Error report).
