My Samsung Note 8 is still in guarantee and it's giving so many problems ... like the the voice of incoming calls is so slow.. unable to take calls without speaker phone and phone is working so slow even some time it's hangs. I gone to Samsung Care they just take it and after 2 days they returned me back after repair and told they have replaced 2 parts of the phone. But still the voice of incoming calls are slow , however some better than before...It pertinent to mention that it is not first time i have already compelled twice to go to Samsung's SERVICE centre . BUT THE QUESTION IS THAT IF AFTER PURCHASING SO COSTLY PHONE , YOU HAVE TO GO THE SERVICE CENTER AGAIN AND AGAIN THEN WHY HAVE TO SPEND SO MUCH? AND IF THE PARTS OF THE PHONE HAS BEEN DEFECTED IN GUARANTEE PERIOD THEN WHY NOT THEY EXCHANGED THE PHONE WITH NEW ONE?
Yes Dear, Thanks it's shame on Samsung ... they don't follow the golden rule of Apple .. If Samsung don't changed this attitude, we will decide to shift toward Apple next time
Thank you for reaching out to the Samsung community! We would like to inform you that the first priority is to repair the device and fix the issue. We have dedicated support team so kindly mail your concern to support.India@Samsung.com . We will do our best to resolve your issue.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
