Original topic:

VoLTE Not working on Note 10 plus Vodafone India

(Topic created on: 01-16-2020 03:18 PM)
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aakashmodale
Active Level 1
Options
Galaxy Note
Hi recently I have moved from Airtel to Vodafone REDx plan. Despite getting good speeds from the network provider, I am not receiving the VoLTE signal due to which there is frequent network toggles happening. Please help.
4 Comments
Sciphile
Active Level 10
Galaxy Note
If your Airtel Volte was working fine, then the problem is with Vodafone's Network and not with your device. You should contact Vodafone customer care.
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AlvesOfficial
Active Level 3
Galaxy Note
Hi there, Please follow these steps.

SETTINGS>CONNECTIONS > ACCESS POINT NAMES > tap on 3 dots top right and tap on RESET TO DEFAULT then

Open Settings > Connections > Mobile networks > VoLTE calls for Sim 1 and Sim 2 turn on em.

Using Mobile Data during calls turn On.

if it doesn't help you please go to search engine and search www.vodafone.in/volte or SMS 4G CHECK to 199 from Vodafone number.

If problem doesn't resolve then please move to nearby Vodafone dealer and complain on it.

Best regards,
Alves.

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Ajverma
Active Level 7
Galaxy Note
New sim will get volte after some day of usage...
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Samsung_Support1
Moderator
Moderator
Options
Galaxy Note

Hi there,

 

We would suggest you to follow the mentioned steps to resolve the issue:

1) Ensure that network frequency of your device is selected on Auto-mode.

Settings > Connections > More Networks > Mobile Networks > Network Mode > Select Auto mode (GSM/WCDMA/LTE)

2) Settings > Connections > Mobile networks > VoLTE calls for Sim 1 or Sim 2 > enable.

3) Check via another SIM card in the device and SIM should be 4G enabled.

4) Reset network settings (Settings > General Management > Reset > Reset network settings).

Note: Kindly once coordinate with the Vodafone network service provider.

If still issue persists, kindly visit nearest service center for physical inspection of your device. Service center personnel will provide you the further resolution.
Follow the link mentioned below-
http://www.samsung.com/in/support/servicelocation/

 

Regards,
Team Samsung Members

 

 

 

 

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