Sub: Regarding worst performce of my device
defected product deliver to me
dear sir
Myself chahat singh i purchased sumsung note 9
from your deemed your store, lajpat nagar
It's just 1 mont i used the problem i face listed below:-
1.Hang it's happen from starting i think its usaully but it frequent
2.App irresponsive Behave generally its occur many times
app automatically close
3.Dissatisfaction performance dear sir my friend also has
purchased same device but his device perform very well
as compared to my device
Regarding this i told to your customer care agent many times but they hold me upto 1/2 hr
And my device is kept on your service center many times and now it's be also in your service center
i told to your customer care agent many times but they does not help me
i also made online comliant,but its not work
At last i tired too much and finally made an Requst please
Replace my device as soon as possible
customer support people behave like we are asking there property or there assets.. they wont understand customers problem only. non technical ppl explaining technical stuff strange
Thanks for being with Samsung and sharing your concern. We apologize for the discomfort caused to you. As we can check your issue has been highlighted with us. We would request you to wait as the concerned team would be taking the follow up from you and the best possible resolution would be provided. Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
