Original topic:

Unable to update android version

(Topic created on: 12-12-2022 03:29 PM)
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sha2nk
Active Level 1
Options
Galaxy Note
I bought the phone from a different country and I live in a different country. The software doesn't update as it shows that the latest software is installed. It's running on 8.1.0.

How do I get latest software inatalled
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8 Comments
Steliosk
Active Level 6
Galaxy Note
What is your model? Regardless the country you are if the time comes it will updated. For example I had S22 European, I am in Gurgaon and when the European phones got the update the same happened to me.
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KaramBhangu
Active Level 7
Galaxy Note
Bro kya main apne A51 mein Android 13 ka European firmware install kr sakta hun bina Data lost kiye hune ?????
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sha2nk
Active Level 1
Galaxy Note
I have note 9 and I bought the phone in Europe and I live in Bangalore
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Benson777
Active Level 2
Galaxy Note
Samsung is not rolling out any updates for galaxy note 9, as well as security patch. This device is older than 4 years now. Also no updates will be available in the future.
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metasung
Active Level 3
Galaxy Note
Note 9🤦‍♂️
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Steliosk
Active Level 6
Galaxy Note
You have to wait, since the update become available for European it will comes to you also.
sha2nk
Active Level 1
Galaxy Note
I think the current version of android is 11 but I have 8.1 doesn't seem it's still not released
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cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask question

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Samsung Customer Support

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